So, this is a true story that happened today but a good lesson was learned.
Operator went for a Word Processing Test at a major law firm. The operator failed the test but it should be said that this person is a very good operator but two things happened that caused her to unravel.
It involved the Multi-Level Outline. This firm did the following with the Levels for Headings 1-4
Level 1- Article I (Roman)
Level 2- 1.
Level 3- (a)
Level 4- 1.01
Let's examine what caused the problems:
1. The first thing that totally threw her was that they placed the 1.01 (combo-like number) in Level 4. This is a typical law firm trainer trick where the trainer or WP person who wrote the test wants to "trick" the test taker. To me, it makes no difference where the combo number comes in, but let us agree that having a 1.01 in Level 4 is not something you would ever see in a regular document. This unorthodox placement was 1 thing that caused confusion.
2. The Roman in the First Level would initially come in as I.01 (Roman 01) until Legal Style was selected which would then switch over to 1.01. The selection of Legal Style was never used.
3. Finally, the operator had a secondary problem because nothing she was doing was taking effect. This was due to the fact she did not initially Link Level 1 To Heading 1, Link Level 2 to Heading 2, Link Level 3 to Heading 3 and Link Level 4 to Heading 4. It was not until way into the test did it register that the Link Level to Style was not used.
4. So, when taking a test look over the levels before you start, plan your strategy, Link Level To Style for ALL levels (at least 1-4) and don't let any out of the ordinary occurrence throw you off your game. Go about your business like you are at work. Relax, it is just word processing.
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